Where is our patient data stored?

In data centers located in Turkey. Having your data stored domestically means faster access and always knowing exactly where your data is — for healthcare organizations, this is one of the most critical points of an infrastructure choice.

Does Makdos infrastructure meet our KVKK obligations?

KVKK compliance is the overall responsibility of your organization as the data controller; no single infrastructure provider can "take over" compliance on its own. Makdos provides the technical measure components of this compliance: a Turkey location, automatic backups, firewall, and DDoS protection. Administrative measures (policies, staff training, inventory) remain your organization's responsibility.

Can we run our HIS on Makdos servers?

Yes. HIS systems are database-heavy; our NVMe disk and high-uptime infrastructure is well-suited for this workload. Our team migrates your existing system free of charge.

What happens if the server fails or is attacked?

Three layers of protection are in place: automatic backups protect your data, DDoS protection and firewall stop attacks, and our 24/7 support team responds. We operate with a 99.8% uptime guarantee; whenever an issue arises, a Turkish-speaking team is always available.

We don't have a technical team — who will handle setup and migration?

We do, free of charge. Server setup, migration of your existing software and data, and SSL (Let's Encrypt) installation are all completed by our team. Afterward, you're supported with 24/7 assistance and mobile app monitoring.

How long until we can start using it?

For the Clinic & Private Practice and Hospital packages, delivery is instant — your server is provisioned automatically once payment is confirmed. Corporate/custom configurations are activated on a planned schedule after a quote consultation. You can also place a self-service order via panel.makdos.com.

We're a small private practice; aren't the larger packages too much for us?

The Clinic & Private Practice package exists exactly for this. You start small; as your patient volume grows, resources (RAM, CPU, disk) are increased without needing a migration. There's no need to buy a large package from the start.

Can I keep patient data on an overseas server?

Transferring health data abroad is subject to additional legal requirements; the definitive assessment for your organization belongs to your legal counsel. The practical side is clear, though: keeping your data in Turkey gives you both faster access and easier auditing — on Makdos infrastructure, your data is stored domestically.

Makdos ileri teknoloji çözümleriyle güvenlikten performansa kadar tüm bilişim ihtiyaçlarınıza yanıt verir.

Your Patient Data, Secured in Turkey

Server Infrastructure for the Healthcare Sector

From private clinics to hospital groups; server infrastructure for your healthcare organization's software and patient data, with automatic backups, DDoS protection, and 24/7 Turkish support.

Health Server Packages

Monthly

Annual

Sağlık: Klinik & Muayenehane

CPU Max

4 GHz

Disk

200 GB

Bandwidth (Line)

3 TB

Ram

8 GB

Network

100 Mbps

1 Quantity

Features

Backup: Included (Daily 1x)
Firewall: Included (5 x SSLVPN)
DDoS: Standard

3000.

00 ₺Monthly + Extra

Health: Medical Center & Polyclinic

CPU Max

8 GHz

Disk

250 GB

Bandwidth (Line)

3 TB

Ram

32 GB

Network

100 Mbps

1 Quantity

Features

Backup: Included (Daily 2x)
Firewall: Included (5 x SSLVPN)
DDoS: Pro
Replication: Included

7000.

00 ₺Monthly + Extra

Sağlık: Özel Hastane & Sağlık Grubu

CPU Max

16 GHz

Disk

500 GB

Bandwidth (Line)

5 TB

Ram

64 GB

Network

100 Mbps

1 Quantity

Features

Backup: Included (Daily 4x)
Firewall: Included (10 x SSLVPN)
IPSec: Included
DDoS: Enterprise
Replication: Included

15000.

00 ₺Monthly + Extra

Health: Hospital Chains & Large Institutions

CPU Max

Custom

Disk

Custom

Bandwidth (Line)

Custom

Ram

Custom

Network

Custom

Features

Resources scaled entirely to your needs
Multi-branch / multi-location architecture
Custom backup and disaster recovery (DR) plan
Enterprise SLA and priority 24/7 support
Dedicated security and compliance consulting

Pricing for institutions at this scale is prepared per project — share your requirements and we'll put together a custom offer.

Data Center in Turkey

24/7 Turkish Technical Support

99.8% Uptime Guarantee

Why Is Health Data Different?

Lab results, diagnoses, prescriptions, imaging records… Turkey's Personal Data Protection Law (KVKK) classifies this data as a special category of personal data subject to the highest level of protection. Article 6 of the law places health data in the special category; Article 12 places the obligation to take technical and administrative measures directly on the data controller — that is, your healthcare organization.

In practice, three concrete risks are your responsibility: Data loss — a patient record without a backup cannot be recovered. Inaccessibility — when the server goes down, appointments, patient admission, and lab workflows stop too. Unauthorized access — health data is one of the most valuable data types for attackers.

The obligation is yours; but you don't have to carry the infrastructure burden alone. Makdos strengthens your hand on the technical side of these measures with an infrastructure that includes a data center in Turkey, DDoS protection, automatic backups, and 24/7 Turkish support.

Your technical measure obligation as a data controller

KVKK Article 12 places the obligation to take technical and administrative measures for data security on the data controller. Examples of infrastructure measures in the authority's guidelines include access control (firewall), regular backups, continuity (uptime), attack prevention (DDoS), and knowing where the data is stored. The solutions on this page support these areas on the infrastructure side; administrative measures (staff training, inventory, policy) remain the organization's own responsibility.

Your Risk and the Infrastructure Answer

YOUR RISK: DATA LOSS

Automatic Backups

Your records are automatically backed up on a regular basis and can be restored quickly when needed.

YOUR RISK: CYBER ATTACK

DDoS + Firewall Included

DDoS protection and a firewall are included in all packages; attacks are stopped before they reach your patient data.

YOUR RISK: DOWNTIME

99.8% Uptime

Your system doesn't keep patient admission waiting; your appointment and lab workflows continue without interruption.

YOUR RISK: SLOW SOFTWARE

NVMe/SSD Disks

Database queries don't wait; your software stays responsive even under simultaneous outpatient clinic load.

YOUR RISK: WHERE'S THE DATA?

Data Center in Turkey

Your data is stored domestically, redundantly across 3 separate data centers.

YOUR RISK: WHO DO I CALL?

24/7 Turkish Support

A real team is available around the clock; you can also monitor your server from the mobile app.

Clinics: You Don't Need an In-House Tech Team

Setup and migration are free, on us.

Whatever infrastructure your clinic software, dental practice program, or appointment system runs on, we migrate it along with your existing data.

Backups are automatic.

"We forgot to take a backup" never happens; the system backs up regularly on your behalf.

A real, 24/7 Turkish-speaking support team.

Even if you run into a system issue during a night shift, you'll find a real person on the other end. You can also monitor your server's status from our mobile app.

💡 Practical tip

Write the name of the software you use at your clinic on the quote form — our team checks compatibility before the migration, so you're left with no technical homework.

Hospitals: Infrastructure for HIS, LIS, and PACS

If your HIS goes down, patient admission stops. For database-heavy, downtime-intolerant workloads, the infrastructure answer is clear: NVMe disks, high uptime, and scalable resources. We migrate your existing system for free.

Server for HIS

Disk speed (NVMe), continuity (99.8% uptime — your e-Nabız flow won't be interrupted), and scalable resources: your server won't bottleneck when a new outpatient clinic opens.

PACS and Image Archive

PACS is storage-intensive: the archive keeps growing over the years. With scalable disk planning, your archive expands without migration headaches.

Cloud or Physical?

Dedicated physical resources for critical, predictable loads; cloud for variable loads — most hospitals use a mix. KVM, firewall, and isolated resources are standard in both architectures.

Why Makdos?

✓ 3 data centers in Turkey

✓ At least 20 Gbps uplink capacity

✓ 99.8% uptime guarantee

✓ DDoS protection included in every product

✓ NVMe/SSD disk infrastructure

✓ Automatic backups and KVM access

✓ Free setup + migration + SSL

✓ Instant delivery — automatic provisioning

✓ 24/7 Turkish technical support

✓ Mobile app (iOS + Android)

✓ Secure payment with Garanti BBVA

✓ Pay for 10 months, get 12 with annual prepayment

Data Security Collaboration in Healthcare with the Turkish Health Foundation

Data security in healthcare isn't just a technology problem — it's a matter of awareness. The Turkish Health Foundation (TSV) grows this awareness as a civil society platform that brings together healthcare professionals, organizations, and patients under its "Health for Everyone" mission. Makdos is TSV's digital infrastructure and data security solution partner; Makdos provides the server infrastructure that keeps healthcare organizations' patient data secure, domestic, and accessible.

Frequently Asked Questions

Let's Build the Right Infrastructure for Your Clinic or Hospital Together

Fill out the form and our team will get back to you the same business day — or start today with an instant-delivery package.

+90 850 307 77 44

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